Here are some things to check:

1. You have provided the required number of references
2. Make sure not to leave any spaces blank
3. The phone number follows this format: 000-000-0000
4. The email follows this format: no@email.com
5. If the years known is less than one year, the information should be entered in months.

If all of these steps are complete, you should be able to proceed. If this doesn't work, please chat with our support team using the chat box below.